Sohum Berdia
← All systems Automation

Every new lead gets a reply

Web leads get a personal text right away, and the CRM keeps the record.

Problem

A new web lead needs a fast first touch, but the team is busy on the phones.

System

  1. A GoHighLevel workflow sends a personal iMessage through SendBlue when a lead arrives.
  2. Webhooks push lead activity into the field-service CRM, so the office works from one record.

Outcome

  • Every web lead gets a first touch without waiting for a free person.
  • The office sees the follow-up in the system it already uses.

Stack

GoHighLevelSendBlueWebhooksREST APIs
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